We understand how important it is to keep your business’ print fleet operational and minimise any downtime. That’s why Blackbox Solutions aims to respond to all servicing enquiries within four hours.
In the event that a problem does occur, our engineering teams fix 99% of problems during the first visit to a client. Our average service response times are just two hours and 12 minutes.
Specialised software monitors all service call-outs to track the efficiency of our engineering teams and ensure that we deliver excellent quality of service to all our clients. With remote and on-site support services, Blackbox Solutions will ensure your print fleet is maintained and operates at peak condition, minimising any impact on your business.
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